Why People Hate Meetings
When engaging with my clients in larger businesses, they have either just come out of a meeting or are under pressure to attend the next meeting. With an exasperated voice, they tell me they spend all their days in meetings with little time for what they would regard as their actual work. The real work […]
Tips to make your customers feel valued
Last Saturday evening I had the pleasure of being the Keynote Speaker at the Junior Chamber Ireland ‘Friendly Business Awards’ for Dublin City. This event is held annually in the Mansion House and recognises and awards businesses under the following headings: Customer Care, Shop Layout and Design, Disability Access, Digital Experience JCI events are always […]