Why Are You Angry?
Why, as a country and a people, have we become agitated and angry? As a nation, we need to chill out a bit more. Our laid-back attitude is the reason people like visiting Ireland and engaging with us both personally and in business. Our welcome has always been what sets us apart from other nations. […]
Tips to make your customers feel valued
Last Saturday evening I had the pleasure of being the Keynote Speaker at the Junior Chamber Ireland ‘Friendly Business Awards’ for Dublin City. This event is held annually in the Mansion House and recognises and awards businesses under the following headings: Customer Care, Shop Layout and Design, Disability Access, Digital Experience JCI events are always […]