Ciaran Hynes – Director – Bravo Group. chynes@bravo.ie

“The team here felt that their communication is now more focussed – in particular with clients – they now ask themselves what they are trying to achieve before a phone call or meeting and assess after if they met their goals. They are also focussed on the facts about Bravo and how they are beneficial to the client – we are now concentrating on what makes us truly different and unique from a customer standpoint.